Refund policy

Aqui está a Refund Policy ajustada, com o e-mail de suporte alterado conforme solicitado:

Refund Policy

At APPLEBAND, we want you to be fully satisfied with your purchase. If anything isn’t right, our team is here to assist you quickly and professionally.

30-Day Satisfaction Guarantee

You have 30 days from the date you receive your order to request a refund or replacement. Please include your order number or order email so we can assist you faster.

What Issues Are Covered

We’re happy to help if:

• Your item arrived damaged

• You received the wrong item

• You experienced a quality concern

• You changed your mind or ordered the wrong style/size

What We Might Request

To help our quality team improve future products, we may ask for a quick photo of:

• Damaged items

• Incorrect items

• Quality concerns

This helps us improve and avoid future issues.

Refund Processing

Once processed, your refund will be sent back to your original payment method.

Processing time:

• Credit/debit cards: 3–10 business days

• PayPal / Shop Pay: Often faster

Replacements

If you'd prefer a replacement, we’ll ship it at no extra cost.

Return Shipping

If a return is needed, our team will provide you with further instructions.

1-Year Warranty

All APPLEBAND items come with a 1-year warranty that covers manufacturing defects. Simply send us your original proof of purchase.

How to Request a Refund or Replacement

Email Support applebandaccessories@gmail.com

Customer Service Hours Monday to Friday — 9:00 AM to 4:00 PM EST